Customer Self Service
Business vertical “Property/Facilities Management"
This IOS app allows the customers to submit and view service request on the IPhone/Ipad. CSS Portal basically is a private portal for the customer where one can interact with service provider to book service, know the status of the service call booked and register feedback/suggestions.
- Customer can book a Call Directly (Reactive Maintenance)
- Can put suggestions for improving the service.
- Can make complaint for general Issues.
- Can fix convenient timing for preventive maintenance service.
- Customer can fill the survey for the Call booked.
- Know the status of the calls booked
- Know the Contract payments in case of Rental Contracts
Developer Code: 01-01-001
Release Date: 15-12-2013