Customer Self Service

Business vertical “Property/Facilities Management"


Over View

This IOS app allows the customers to submit and view service request on the IPhone/Ipad. CSS Portal basically is a private portal for the customer where one can interact with service provider to book service, know the status of the service call booked and register feedback/suggestions.

Key Features

  • Customer can book a Call Directly (Reactive Maintenance)
  • Can put suggestions for improving the service.
  • Can make complaint for general Issues.
  • Can fix convenient timing for preventive maintenance service.
  • Customer can fill the survey for the Call booked.
  • Know the status of the calls booked
  • Know the Contract payments in case of Rental Contracts

Developer Code: 01-01-001
Release Date: 15-12-2013