ERP improves the ways businesses take orders, manufacture goods, ship products and bill for goods.SEE ALL
Focus CRM gives you a snapshot view of your customer, giving you information on demand and the insight your sales teams need to maximize every customer interaction. It provides a central platform enabling you to analyze, plan, develop and deploy marketing activities.
- Enables you to deliver an outstanding customer experience
- Generate insight on customer behavior for your sales team
- Track effectiveness of activities and campaigns
- Facilitates collaboration between team members
- Comprehensive reports help you make informed decisions
- Provides insights for developing a marketing campaign and evaluates effectiveness
- Tracks prospects through lead generation, prioritization, distribution and follow-up processes
- Automatically allocates calls at customer service centers
- Provides sales forecast and trends reports
- Allows multiple and parallel opportunities of contacts
- Efficient use of resources minimizing data entry.
- Anytime access and input date in real time.
Focus CRM Modules & Features
- Plan campaign and target segment
- Budgeting and ROI analysis
- Campaign Reporting