| Strategic Objectives Fulfilled & Benefits |
The following are some of the strategic objectives are fulfilled by the Sales and Service Applications in the StreamLine eCRM suite:
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Functionality based integrated solution to use resources effectively |
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Online interaction with employees and customers |
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Track every Job/Service Call/Document from inception to completion |
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Maintain complete Customer Database including Users Login and passwords |
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Maintain Employees Database with details of each employee and task group |
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Maintain Product/Parts Database with details of each product |
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Use Job/Service Template to break specific jobs into separate tasks for Online Call Registration and Support |
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Online Call Status available by Customer and Employee |
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Improved Service Efficiency through use of Online Help Templates |
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A host of Analytical Graphical Reports to help analyze your Customers and adapt to their needs spontaneously |
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Analyze Customer Demand, Market trends, Product and Employee performance |
Streamline is a storehouse of valuable information about a business and its customers, which contributes in enriching the organization's customer relations and empowering its CRM functions. This streamlines storehouse coordinates with various departments like sales, marketing and customer service, helping the organization keep track of its daily business.
Tangible benefits of Streamline:
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Streamline will help you gain new customers, understand the needs of your existing customers and maintain customer account history. |
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Other advantages of Streamline include the facility to perform telemarketing, track prospective clients, and maintain service history. |
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It provides you with an effective Ticket Tracking system, a Warranty management system and an extensive Knowledge base with an array of FAQs that help save your research time. |
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