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Say hello to AIVA FOCUS!

An advanced AI assistant for your business. It's ready to roll and keen to assist your customers, management and business application users in every business task.


Ask it to Analyze your Data, Support your Customer or Assist a user in Data Entry task and watch it work smartly!

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WHO can do WHAT with AIVA FOCUS

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Customers

can use it to get information about product, bills, statements, services, status of service requests and other such information.

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The Management

can use it as a data mining tool to get quick access to information they need, in any format such as voice, text and reports.

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The Users & Executives

can use it to access data faster and enhance the quality of support and increase the speed of responses.

AIVA FOCUS - Salient Features

Scalable

Add as many bots as required

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Standard processes

No malfunctions. Standard, unvarying and reliable responses to all queries

Low cost

Even though equipped with advanced features, AIVA comes at relatively lower costs

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Faster deployment

From experts with remarkable implementation experience

Lightning-speed responses

Access information faster with quick responses to each query

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Enabling growth with technology

Built with state-of-the-art technology that nurtures growth throughout the busines

Stay ahead of the competition

It's the up and coming technology that would define who surges ahead in the competition

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AIVA FOCUS - Reporting Capabilities

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Get reports in a blink of an eye

Get reports by just asking for them!

For example, you can just say / type, "show me how many support tickets are pending today?", AIVA will generate a comprehensive report.

Define metrics for reports

Define the metrics for each report or get multiple reports with varying metrics.

For example, AIVA can generate reports based on metrics like "revenue from last month" "pipeline for this month" etc.

Analyse Customers Data with AIVA FOCUS


Power search tools

Get data of each customer with a simple search with queries such as:


    Top 5 Customers yesterday

    Sales of Yesterday / last week / last month

    Outstanding balance of a customer

    Open bills

    Ageing

    Inventory stock

    Open orders of a customer


Get responses in voice , reports, text and make updates based on search results.

AIVA FOCUS as a Customer Service Executive


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Direct customer usage


The most defining capability of AIVA is not just a work assistant, it can work as a customer service executive. By interacting with AIVA, customers can directly access their data, get answers to basic questions such as for balance, limit, due date of bills, last payment, service request, location request etc.

AIVA FOCUS - Advantages


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24/7 Availability

Unlike humans who cannot be available during holidays or during the night, AIVA can work 24 hours, in all 365 days of the year.

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Multi-lingual AI

Multi-lingual. AIVA can be used in most of the popular languages. No need to employ customer service personnel specific for any language.

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Better Analytics

AIVA provides better analytics for questions asked. The company can use this to identify areas that need improvement.

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Uniform access across devices

AIVA can be reached through a phone call, mobile app, website, Alexa, Google Home, Facebook, WhatsApp and other such platforms and devices.

An AI Software That You've Been Waiting For is Here

Get Started

AIVA FOCUS - CRM Capabilities

Feed data by talking to AIVA

Recording and updating information in the CRM albeit useful, does has a sense of monotony. With AIVA, you can update the records by simply talking with AIVA or dictating notes.


AIVA enriches each lead with info

AIVA enriches each lead by entering data along with additional information and extra details such as the size of the company, phone number and office address etc.

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