Customer Relationship Management (CRM) Module

Integrated CRM for marketing, sales & services

Do You Know Why Every ERP Software Needs A CRM Module

Attract, nurture and seal company prospective transactions. Deploy Centra CRM, a full-fledged Customer Relationship Management (CRM) module, from Centra Hub, a subsidiary of Focus Softnet. Users can monitor valuable customer data and track opportunities for several market segments with Centra CRM. The CRM module in the ERP systems would also allow users to categorize product lines to help evaluate sales projections.

Better CRM will:

Have CUSTOMIZABLE functions to automate business functions — save more time and money.

Seamlessly gain new clients and INCREASE customer retention.

Get a comprehensive data collection that can be compiled & used to increase the level of PRODUCTIVITY.

Execute MULTIPLE campaigns to get in touch with your clients and prospects.

Better CRM will:

Have CUSTOMIZABLE functions to automate business functions — save more time and money.

Seamlessly gain new clients and INCREASE customer retention.

Get a comprehensive data collection that can be compiled & used to increase the level of PRODUCTIVITY.

Execute multiple campaigns to get in touch with your clients and prospects.

The CRM module in ERP systems also ensures that every operation is reported and that every completed sales activity and follow-up activities are modified to support decision-making salespeople and future project handover. The insightful analytical tools can help gage the approach of competitors by gathering information from competitors to boost your own sales pipeline and have a healthy visibility of every opportunity.

Want to know more?

ERP Solutions With CRM Module

GST compliant restaurant management software from Focus Softnet with a customized solution and advance features.

A data-centric, AI-embedded ERP system that delivers operational excellence.

Advanced accounting software with full-fledged ERP modules on Cloud with million global users. One of the secure ERP solution.

The number one web-based warehouse management software. It helps to manage the business with one software.

A highly capable billing & cloud-enabled that has multiple features to manage and operate single and multi-location retail stores.

Material Requirement Planning software is an ideal solution for manufacturing. From SMEs to large enterprises.

A highly efficient & customizable solution for HR Management. Helps tracking operations & automating processes.

Centra CRM is robust Cloud-based software with advanced features. Monitor sales, services, and marketing in one platform.

Designed To Meet The Following Components

Marketing

Advanced marketing management tools to initiate, run and monitor market segmentation campaigns, integration of landing pages, telemarketing, response tracking, budget tracking, lead management, and ROI analysis.

Sales

Smart sales management functions like sales analytics, position approvals, hierarchy of sales teams, individualized dashboards, territorial management, mobile access and offline access. Improved management tools for leads, profiles, partners and opportunities.

Services

Tracking SLAs, service calls performance, managing AMC / Call-based service requests and billing and smartly allocating service call requests to relevant service personnel. Manage technicians, agreements on service level, and preventive & reactive maintenance.