Automated ERP software for the automotive industry in Singapore and Malaysia

Altered Sales Lifecycle And Overhaul In The Purchase Processes

Digital transformation and the way it has enveloped all aspects of business has significantly altered the sales lifecycle and transformed the whole purchase process in auto sales. These changes require businesses to realign themselves and structure their approach in a new way.

Automotive businesses today have to put in efforts to appear significant in the new buying patterns and notch a place in consumer preferences. Unlike traditional marketing, this is a more level playing field with many medium and small enterprises giving a tough fight to large and established businesses.

Challenges In Managing After-Sales Services And Customer Satisfaction

Customers expect their automotive seller to be available whenever necessary and provide them with efficient after-sale services. With car dealers catering to multiple brands, it has become difficult to run and manage garages. Scheduling, unreliable availability of spare parts are adding up more to their burden.

As they lack dedicated structures for maintaining and streamlining their facilities, automotive companies end up spending more on after-sales services in terms of manpower and money, while being unable to meet customer expectations in delivering fast and hassle-free services.

Maintaining A Balanced Inventory And Asset Management

Maintaining a balanced inventory is very difficult for companies that serve multiple brands and cater to a diverse group of customers. A balanced stock of spare parts is also a prerequisite to ensure efficient working of a garage or auto repair shop.

Automotive businesses require fixed asset management software to manage assets and ensure that they are in best working conditions. In the absence of a functional asset management system, businesses would be unable to gauge asset capacity and their working conditions.

Automotive businesses require fixed asset management software to control assets and ensure they are in the best working conditions. Businesses would not be able to measure asset capacity and their working status in the absence of a robust asset management system.