Centra CRM is a GST compliant cloud-based customer relationship management software provided by Centra Hub, a sister concern of Focus Softnet and one of the top CRM software providers in India.

CRM Software

Name: Centra CRM
Rating: 4 (1611 reviews)
Author: Focus Softnet

As the leading CRM software, it provides a platform enabling business owners to analyze, plan, develop and deploy marketing, sales and service activities.

With tools like sales analytics, role Permissions, sales team hierarchy & territory management, Centra CRM is an effective and the best web CRM software for campaign management, market segmentation, landing page integration among others.

With Centra CRM, owners can also manage planned-preventive-maintenance (PPM) and reactive or breakdown maintenance with tools to create and manage contracts, schedules, requests, services and assets under strict Service Level Agreements (SLAs).

The CRM software has comprehensive features to encompass every business aspect and have the potential to give you ROI in a very short period of time.

To know how Centra CRM can solve your business challenges, opt for a free consultation by filling the form.

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Total Business Advantage

Manage your business in a whole new way with the robust and effective CRM software platform

• Fully-customizable software to meet the business requirements
• Intuitive, reliable and secure system
• Scalable to manage a huge volume of customer contact info and smoothly run sales and marketing processes

Faster Sales Growth

Maximize your sales teams’ productivity with Centra CRM application. Close more deals faster with process automation brought by the powerful sales CRM system. Increase productivity with well-managed sales pipeline and personalized dashboards.

• BI run CRM offering predictive analysis for actionable insights and more accurate sales forecasting
• Cloud software automatically capture sales data and access them on any device
• Custom built CRM application to simplify day-to-day sales activities
• Powerful inside sales tool that can shorten sales cycles by engaging every prospect and customer via their preferred channel and at just the right time
• Streamline and deliver accurate configure, price, and quote
• Provide a personalized sales experience to every customer
• Faster lead conversion

Seamless Marketing Automation

Create more opportunities in less time and effort with Centra CRM. Gain more prospects through relevant and timely outreach. Create successful campaigns and optimize your future marketing efforts through actionable insights generated by the powerful digital marketing platform.

• Unify data and personalize customer engagement with your brand
• Automate marketing process and measure the performance of every campaign

Augmented Customer Service

Provide exceptional service and support to all customers and clients with Centra CRM. The Business Intelligence enabled system provides rapid customer insight in real-time.

• Understand and meet customer requisites
• Deliver customer support across multiple channels (messaging, chat, etc.)
• Standardize process to provide reliable and faster resolution to customer queries

Top Benefits

Business Benefits

Functional Benefits

Technical Benefits

Testimonials

'Focus has always been helpful in meeting our requirements” There have been challenges on the way where either our requirements changed, or we needed something different. But Focus Softnet has always worked towards catering to our needs and we are quite satisfied with their solutions'

Dr. Suheel Ahmed | CEO, Arabian Farms

'The solution portfolio from Focus Softnet offered us flexibility, scalability, customisation, toolsfor business intelligence, report generation,and competitive pricing'

Muneera Al-Dossary | Investment CEO, Mulkia Investment

focus softnet customer - Alnoori Computers

'We have been working with Focus Softnet for the last 15 years, and they have been very supportive and efficient” We appreciate the quick response time of the Focus team and we will continue to work closely with them'

Amit Dhingra | Finance Manager, Al-Noori Computers

'Focus i is going to be an integral part of our success story, and we are very pleased with the round-the-clock support that we received'

Sojan Varghese | General Manager, Saif Salim Essa Al-Harasi & Co.

focus softnet customer - Bluerhine Industries

'Focus 8 is very flexible, customizable and user-friendly when compared to other solutions and the fact that Focus Softnet has strong operations across the GCC was an added advantage'

Mr. Manikandan Veloor | CEO, Blue Rhine

'We are happy with Focus 8 as it has made it is easier for us to get real-time data for quick decision making'

Mr. P. P. Kariappa | CEO, MHK Trading & Ship Chandlers LLC

'Focus 8 has enhanced our business processes with faster access to data and more accurate results. We now get real-time reports from our warehouse, and branches. We have improved inside visibility through key dashboard reports and better control on costs and budgetary controls'

Mr. Farookh Khurshid | Finance Manager, Dallah Pharma

'Focus 8 has enhanced our business processes by giving us the options of exporting data into MS Excel and also directly in the form of PIVOT tables'

Mr. Anwar Sammour | Group Finance & Administration Manager, Intermass

'The benefits have been felt across the business from stock keeping to accounts to sales and operations. We have much less ambiguity in our decision making since the data extracted is 100% reliable as the most accurate and the most recent'

Mr. Siddharth Kothari | Director, Kothari Distributors

'Focus i is one of the best ERP solutions for SMEs as it has many features that can be integrated with other third-party software solutions with great ease. It's highly customisable, which helped us tremendously as we have diverse businesses including our franchise business in other countries such as Kuwait, Qatar and Oman'

Mr. Venkata Sivakumar | Commercial Director, Shamma Group

'Focus i provides simplification of business processes, an ability to get real-time information including project management updates, leading to better and faster decision making. Operational efficiency has increased for Glorei with reliable, accurate and timely reports, which have helped in better decision making'

Mr. RK Swamy | Finance Controller, Glorei

focus softnet customer - Al Ershad Group

'Focus 8 has given us the power and tools to see our business in a new way, which in turn has helped us improve our operations and productivity while helping us plan, visualise and accelerate our companyâ€™s growth. From retail to reselling to sales, we only use Focus'

Mr. Younus Hassan | Chairman & MD, Al Ershad Group

'We are happy with Focus i as it has made our business processes simple. Through Focus i, we get an insight of where we stand in terms of our sales and inventory. We are happy with the results and have decided to deploy Focus i for our other businesses as well'

Mr. Tushar Panigrahi | Finance Controller, Khimji Ramdas Group

'Focus 8's revolutionary new system architecture brings the power of the ERP to our ‘pocket’. Hence, we are looking at deploying Focus 8 mobile app next, to bring real-time dashboards, reports, business intelligence, and various functions of the ERP system to our stakeholders while on the move'

Mr. Vishal Lakhani | Director, Dubai Auto Gallery

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