Service Management System – (SMS)

Service Management System – (SMS)

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This PC App supports “service and maintenance operations” starting from tracking warranties, service request, job card and allocation process and inspection and dispatch SMS alerts.

Key Features

  • Maintain equipment warranty control
  • Prepare job cards
  • Allocate engineers for repairs or services
  • Incoming jobs QC control systems
  • Material requisition cycle
  • Swap pooling (for replacements)
  • Pre-dispatch QC
  • Inter-branch repairs transfer
  • SMS alerts to end users

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