Customer Relationship Management Module

Integrated CRM for marketing, sales & services

Have CUSTOMIZABLE functions to automate business functions — save more time and money.

Seamlessly gain new clients and INCREASE customer retention.

Get a comprehensive data collection that can be compiled & used to increase the level of PRODUCTIVITY.

Execute MULTIPLE campaigns to get in touch with your clients and prospects.

Better CRM will:

Have CUSTOMIZABLE functions to automate business functions — save more time and money.

Seamlessly gain new clients and INCREASE customer retention.

Get a comprehensive data collection that can be compiled & used to increase the level of PRODUCTIVITY.

Execute multiple campaigns to get in touch with your clients and prospects.

The CRM module in ERP systems also ensures that every operation is reported and that every completed sales activity and follow-up activities are modified to support decision-making salespeople and future project handover. The insightful analytical tools can help gage the approach of competitors by gathering information from competitors to boost your own sales pipeline and have a healthy visibility of every opportunity.

Want To Know More?

Marketing

Advanced marketing management tools to initiate, run and monitor market segmentation campaigns, integration of landing pages, telemarketing, response tracking, budget tracking, lead management, and ROI analysis.

Sales

Smart sales management functions like sales analytics, position approvals, hierarchy of sales teams, individualized dashboards, territorial management, mobile access and offline access. Improved management tools for leads, profiles, partners and opportunities.

Services

Tracking SLAs, service calls performance, managing AMC / Call-based service requests and billing and smartly allocating service call requests to relevant service personnel. Manage technicians, agreements on service level, and preventive & reactive maintenance.