Centra CRM is an award-winning CRM software in UAE, a result of years of expert consultation and business process research. It is developed by CentraHub, a subsidiary of Focus Softnet and an emerging provider of innovative business solutions.
Centra CRM is a completely cloud hosted customer relationship management software with advanced monitoring features and automation tools. It is equipped with over 90 advanced tools that would help businesses build efficiency, improve customer retention and drive growth.
Achieve marketing goals
Centra CRM empowers you to run far-reaching marketing campaigns. You can plan, create and execute multiple marketing campaigns with definitive objectives for each one of them. Campaigns can be classified based on various factors such as location and platform with total control over costs.
Ring prospects at the right time
The top CRM in UAE helps you maintain a secure and easily accessible telecalling database. Generate calling queues with call scripts and automated tools to reach the right audience at the right time with the right messaging.The top CRM in UAE helps you maintain a secure and easily accessible tele-calling database.
Increase conversions
The SaaS CRM system is loaded with powerful features to increase leads and conversions, resulting in substantial growth in sales. The application includes pre-configured filters and groupings for suspects and prospects, with interaction governance tools such as mass email, SMS and follow ups.
Efficient contacts management
The handling of client accounts and contacts is usually a tricky trope to walk on. Centra CRM software allows you to create a single account repository with different data parameters, along with personalization of the interface and other customizations.
Sales pipeline management
Centra CRM is the best CRM software in UAE which offers you maximum opportunities to convert prospects into leads. Easily manage all aspects of the revenue pipeline, including sales teams, their visits, follow ups, inward/outward documents and all other stages of every sale.
Standard and custom templates
The top performing CRM software enables you to maintain intelligent pricing in multiple currencies, with different pricing options for different customers, vendors and partners. You can also set the pricing based on quantities, contracts, locations, departments and other variables.
Generate best suited quotations for customers
Centra CRM also helps you standardize your quotation structure, including the management of pricing, discount and approval policies. Your employees and CRM users can create new quotations, get them approved and send them directly to customers.
With alerts and task lists
You can raise sales orders right from approved quotations with Centra CRM. The automated CRM software solution would trigger alerts, list tasks and send notifications to various departments, providing a smooth road towards the execution of sale.
Improve customer satisfaction
With Centra CRM, you can ensure that your customers are always satisfied with your service. Track and assign tasks to technicians, manage service level agreements and take up preventive & reactive maintenance management so that your customers have no reason to complain!
AIFA – Artificially Intelligent Futuristic Applications is Focus Softnet’s advanced AI platform. It features chatbots, predictive analytics, face recognition and robotic process automation (RPA). An AI driven CRM can revolutionize your sales operations, automate redundant processes and provide you with better insights. Explore AIFA now!
Available English and Arabic
As one of the most used CRM software in UAE, Centra CRM can be used both in English as well as Arabic. The multi-lingual CRM makes it easier for businesses in UAE to define their approach based on local linguistic preferences.
with third-party applications
Centra CRM is the best CRM for small businesses as well medium and large businesses. It is rich with integrations and could be used with third party applications for emails, e-commerce, payment gateways, finance software, ERPs, communication and telephony applications.
Gain deeper and more accurate business insights
Centra CRM makes it easy for you to prepare and review multi-dimensional reports with smart capabilities such as color coding, KPI definitions, graphing engines etc. The BI module also allows the customization of any field available in the module.
Vertical specific functions
Centra CRM does not compel you to go with its standard processes but rather gives you the freedom to customize the application as per your industry requirements. The CRM solution can be deployed for retail, real estate, automotive, services, project management, courier services, education and trading.
Task-specific options with easy navigation
Tap into the vast pool of features offered by Centra CRM to boost operational efficiency, reduce reliance on manual processes and get more insights to increase sales closures. The features could be customized to suit your requirements and automated for repetitive tasks.
With role-specific info panels
Create multiple dashboards with user-specific customizations and assign them to your employees based on their roles and functions. The dashboards provide real time business monitoring in various parameters via live graphs.
CentraHub is a leading SaaS CRM software provider in UAE known for offering quick deployment, ease of use and a level of customization that would allow you to personalize the applications exactly as per your business requirements.
Centra Hub has been a pioneering CRM software company in the region and has deployed industry specific applications for many major businesses.
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