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The Best CRM Software

Centra CRM is a leading cloud based CRM software provided by CentraHub, a fully owned subsidiary of Focus Softnet and one of the most reliable CRM systems’ providers in 17 countries.

The sales CRM solution enables users to effectively convert leads and opportunities into revenue-paying customers with its powerful engine.

It helps organizations to boost operations with features such as sales lifecycle stages (including estimation), quotation management, authorizations, calendars & activity trackers and many more power-packed options.

Users can gain insights for their sales operations to maximize every customer interaction. It is the best cloud CRM software for small businesses and enterprises as it provides a platform enabling business owners to analyze, plan, develop and deploy marketing, sales and service activities.

As the leading customer relationship management software, Centra CRM is known for its quick deployment, vertical specific customization and comprehensive features that encompass every business aspect and have the potential to give you ROI in a very short period of time.

To discuss your business challenges, opt for a free consultation from our product expert by sharing your details here.

The CRM solution is equipped with features like:

• Sales analytics, role permissions and sales team hierarchy and territory management

• Individualized dashboards, mobile access, and offline access

• Management & tracking of leads accounts & contacts

Businesses can improve and increase their reach with Centra CRM’s enhanced marketing features that include:

• Marketing campaigns for quality leads with CRM integration

• Market segmentation, landing page integration and tele-marketing

• Tracking of responses and campaign budget along with ROI analysis

Users can manage after-sales services and give the best support to clients with features like:

• Tracking of SLA performance for service calls

• Managing AMC/Call-based service calls and billing

• Allocation of service call requests to relevant service personnel

• Service request resolution and escalations management

• Smart CRM tools to create and manage contracts, schedules, requests, services and assets under strict Service Level Agreements (SLAs)

Centra CRM also features a reliable communications engine for workflow management and internal as well as external communication.

• Train the CRM on your business rules and policies, define actions and triggers based on specific conditions

• Smart communication through user-defined templates of emails, SMS messages, notifications, reminders or periodic actions

• Multi-dimensional reports with smart analytical capabilities including color-coding and KPI definitions

A Cloud hosted and dynamic CRM software with 90+ advanced features. Customizable to the core and fully scalable. Manage all aspects of sales, marketing, services and support from a single CRM solution. To know more and explore its features, watch the video.


Top Benefits of Centra CRM

Business Benefits

Enables you to deliver an outstanding customer experience

Generates insight on customer behaviour for your sales team

Tracks effectiveness of activities and campaigns

Facilitates collaboration between team members

Comprehensive reports help you make informed decisions

Function Benefits

Provides insights for developing a marketing campaign and evaluates effectiveness

Tracks prospects through lead generation, prioritization, distribution and follow-up processes

Automatically allocates calls at customer service centres

Provides sales forecast and trends reports

Allows multiple and parallel opportunities of contacts

Business Benefits

Efficient use of resources minimizing data entry

Anytime access and input date in real time

Verticals we cater to

We thrive to provide adaptable and comprehensive ERP solutions for all key industry verticals, to understand and support the unique challenges that are faced by your organization.

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