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Focus Softnet offers a money-back guarantee to all new customers on all its software. Users could avail the money-back guarantee within the first three months from the date they purchased any of Focus Softnet’s software. The three-month money-back guarantee is subject to the initiation of the money-back request by the user before 15 or more days to the completion of the three-month period. The money-back process would be initiated within 45 days from the day the request was made by the user. The data would be available for the user for 30 days from the date the refund process was initiated. The refund policy would not be subject to local laws and regulations.
The money-back guarantee is only applicable for new sign-ups, for new paid users who have availed our software on or after 01-February-2021.
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