Strategic alliance brings intelligent business process automation to Cardsoft's established base of clients across Malaysia
Focus Softnet, operating locally as Focus Software Sdn Bhd, has entered into a strategic partnership with Cardsoft Sdn Bhd, the IT arm of Tricomas Group and a recognised leader in Malaysia's IT and AV solutions industry with a 35-year, award-winning legacy. The partnership brings together Focus Softnet's enterprise software and AI automation capabilities with Cardsoft's established customer network, positioning both organisations to accelerate digital transformation for businesses across Malaysia.
For many businesses, digital transformation has moved beyond simply replacing paper-based processes or digitising individual tasks. The next challenge is connecting business operations and automating the work that happens across them.
Through the partnership, Cardsoft will extend Focus Software's portfolio of AI-powered business process automation and enterprise solutions — including ERP, CRM, WMS, MRP, and HCM — to its existing customer base as well as new clients across Malaysia, adding measurable value beyond its traditional copier and document-management offerings.
The collaboration gives businesses access to technologies designed to streamline core operations, reduce manual workloads, and improve operational efficiency, while building a stronger foundation for continued digital growth.
"This partnership allows us to bring proven AI automation technology to a well-established and trusted network of clients across Malaysia," said Terence Chin, Focus Software Sdn Bhd. "Working alongside Cardsoft, we are committed to helping organisations of every size move from manual, paper-based processes to intelligent, automated workflows."
For Cardsoft, the partnership represents an opportunity to respond to the changing technology needs of the organisations it has served over the years. Its established relationships across businesses, schools, and government agencies provide a strong foundation for introducing broader digital capabilities.
"Our clients have long relied on us for reliable office technology, and they are now looking to us for the next step: digital transformation," said Jeremy Yap, Cardsoft (Malaysia) Sdn Bhd. "Partnering with Focus Software lets us meet that need directly, adding real automation value on top of the trusted relationships we have built over the years."
The collaboration will focus on making AI-driven automation more accessible to organisations across industries. By combining Focus Softnet's enterprise technology capabilities with Cardsoft's established customer ecosystem, the partnership is positioned to support businesses as they modernise the way they operate.
Both companies intend to roll out joint go-to-market initiatives, training, and support programmes to ensure a smooth transition for Cardsoft's clients as they adopt these new capabilities.
For Focus Softnet, the partnership adds another dimension to its continued expansion of AI-powered enterprise technology in Malaysia. It also reflects a broader shift in the market: businesses are increasingly looking for technology that does more than store information or digitise processes — they want systems that can help work move forward with greater speed, intelligence, and consistency.
By combining technology with an established route to market, Focus Softnet and Cardsoft aim to help more organisations across Malaysia take that next step in their digital transformation journey.
Cardsoft (Malaysia) Sdn Bhd is the IT arm of Tricomas Group and draws on the Group's 35-year, award-winning legacy in the industry. The company brings together PCs, interactive displays, audio-visual systems, electrical installations, and printing solutions through a streamlined leasing model, supported by nationwide services for businesses, schools, and government agencies across Malaysia.
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