How AI in ERP Impacts Businesses in 2020

Jun 30, 2020
Nandinee Biswas
How AI in ERP Impacts Businesses in 2020 How AI in ERP Impacts Businesses in 2020

Business professionals are under constant pressure to elevate the strategic relevance of their operations and help their organizations stay ahead of their competitors.

Enterprise resource planning software has traditionally been responsible for organizing data and performing business activities. The inclusion of artificial intelligence (AI) and machine learning (ML) modernized the platform and enhanced the ease, efficiency and accuracy with which the business operations are performed.

An AI-enabled ERP software elicits machine augmentation, helping organizations achieve a myriad spectrum of benefits.. From automation, data analytics, and streamlining operations, AI in ERPsystems can be used to improve business efficiencies.

ERP with AI - What We can Expect?

Though AI in ERP is still in its infancy, its benefits and capabilities are extraordinary. The advanced technology stands to automate operations, reduce the laborious activities and make multi-tasking easier through voice-based command processing. It also can learn and improve operational capabilities and effectiveness.

The impact of artificial intelligence on business is evident, but it is most manifested in industries associated with customer service, production and supply chain management.

Many businesses have already started incorporating ERP and AI into their day-to-day business processes to eliminate the struggle of transforming data into meaningful insights and improve operations at every level.

Here some of the major benefits that AI technology can potentially offer.

Automate manual tasks, save employees work hours

Data entry typically consumes a significant amount of work hours of multiple full-time professionals within your organization, which otherwise they could have used to focus on value-added activities for driving the business forward.

AI and ML play a huge role in automating repeated, mundane routine tasks. These technologies learn the task when it is performed for multiple times and eventually mimic it to perform without human intervention.

The AI-enabled ERP system allows you to create scenario-based rules for automating operations while separating the cases that require staff or senior management review or action for processing.

With automation driven through AI and ML, your employees are spending lesser time on data entry and getting more involved in solving critical business issues. Thus it results in reduced resource costs, increased staff productivity and enhanced operational efficiency.

Deliver superior, more actionable insights

Actionable insights derived by analyzing meaningful business data helps you in planning strategies and executing well-informed decisions.

AI and machine learning make this possible. An AI-enabled ERP system allows you to collect massive amounts of data from potentially disparate sources, analyze them to detect their patterns and make detailed predictions with accuracy that is impossible to do by humans.

Needless to say, leveraging these technologies for quick data-driven demand analysis would ultimately enable you to accelerate sales growth and improve overall financial health of your business.

How AI in ERP Impacts Businesses in 2020

Improve end-users experience with VUI

With the inclusion of AI, your ERP system experiences technology augmentation. The new, advanced ERP software goes beyond generic touch or typing to promote voice user interface (VUI). It allows you to extract information using voice commands while accomplishing other tasks.

VUI plays a key role in easing your efforts in finding relevant data and navigating through multiple business reports. Further, it is also quicker in executing command for the apparent reason that speaking is faster than typing.

AI in ERP Impacts Businesses in 2020 – Major Industries

AI technology can induce precision, accuracy, and speed in business operations. From helping employees manage resources to process sales orders or forecasting issues that may give rise to unrest, AI is already making a transformative impact on business processes across every industry.


Identifying new opportunities for sales and marketing is one of the greatest virtues of an AI-enabled ERP system. The next-gen technology gathers customer data to analyze their purchasing behavior. This allows you to classify your target segment and hone your branding and marketing efforts towards them. Thus, design successful schemes to attract more buyers and vastly improve the business’s revenue.


Inventory management is a common concern of any manufacturing business. By incorporating AI technology with your ERP system, you would be able to keep the inventories lean and reduce the risk of overstocking or understocking. Having superior control over the inventory and its associated costs leads to fewer production issues, which also cuts down the overall expenditure and ultimately results in higher business revenue.

Preparing for AI-Enabled ERP System

Though AI is a new-born concept, it is capable of bringing an innumerable amount of benefits to your organizations

We have realized the potential of technology and so introduced our integrated AI platform to help our end-users run a more efficient business.

Fill in the form to know more about how AI in ERP impacts businesses? Take experts help to make your business future-ready!

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