Feature: Email Notification Upon Password Assignment

AI-Driven Insights & Dash lets | Released: 15/06/2025

Available to: All users across all plans

Product: Focus HCM X

What Is It?

No more wondering “Did the password go through?”

With this Email Notification feature in Focus HCM X, users get an instant email alert the moment a password is assigned—whether it’s a new ESS account or a quick reset. It’s fast, secure, and takes the guesswork out of user access.

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Key Highlights

⚡ Automated Alerts - Emails are triggered instantly after password assignment or reset.
📌 Real-Time Notifications - Get instant login details and access the portal without delay
🎨 Secure Delivery - Credentials are shared using encrypted formats for safe communication.
📋 Personalized Messaging - Includes the employee’s name, username, login link, and instructions.
🔎 Helpdesk Contact - Built-in support details assist users with login or access issues.

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Solves Real Problems

Prevents delays in credential sharing and reduces manual errors
Raises the bar on security while keeping every login action accountable
Gets employees access the ESS portal door—fast and without IT follow-ups
Makes account setup smooth with clear, guided authentication steps

How to Use It – Quick Start Guide

1. Log in to your Focus HCM X account.
2. Head over to Settings → Global Preferences.
3. Under General Settings, turn on:
4. “Trigger Email Notification when Password is Assigned.”
5. Use the pre-defined email templates under Password Templates — no need to write from scratch.
6. Go to the employee’s profile, enter a password
7. Hit Save — the system sends out the email on its own!

No More “What’s My Password?” Moments

Turn on the Email Notification feature and let Focus HCM X handle those first-time login and forgot password emails — instantly and automatically.

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