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CASE STUDY | RM INFRALOGISTICS PRIVATE LIMITED

Centralized Data, Customized Workflows, Faster Operations

RM Infralogistics Private Limited, headquartered in Kolkata and established on August 19, 2021, is a logistics company offering comprehensive transport solutions. It delivers services such as logistics coordination, dealership support, vehicle servicing assistance, and transport advisory. Operating from Salt Lake, Sector V, the company focuses on delivering reliable, efficient, and customized logistics support to meet diverse client requirements.

With a customer-first approach, the company ensures on-time deliveries and streamlined support, helping businesses enhance their supply chain performance. Its services are built to improve operational efficiency, optimize resources, and provide tailored transport solutions to industries across the region.

At a glance

  • Customer: RM Infralogistics Private Limited
  • Website: tgvgroup.com
  • Customer size: 50
  • Country: Kolkata, India
  • Industry: Logistics
  • Products and services: CentraHub CRM (Enterprise)
Customer challenges

RM Infralogistics Pvt. Ltd. struggled with manual data handling through spreadsheets, leading to frequent errors, duplicate entries, and delays in updating shipments, inventory, and billing details. The absence of real-time visibility created coordination gaps between departments, causing inefficiencies in fleet tracking and order processing. Managing multiple spreadsheet versions also posed security risks and version-control issues. As operations grew, spreadsheets proved inadequate for handling large data volumes, ultimately slowing decision-making, increasing costs, and lowering service quality.

Data Analytics Illustration
Our solution

CentraHub CRM provides RM Infralogistics with a single, automated platform to manage fleet, tyres, parts, loans, and vehicles with live tracking. Centralizing data eliminated errors and delays caused by manual processes. Fleet management become seamless with real-time vehicle tracking, maintenance scheduling, and driver assignment. Tyre and parts inventory are monitored to reduce downtime and ensure timely replacements. Loan management features help track EMIs, insurance, and related documents. Vehicle details, service history, and availability are accessible at any time.

With all operations integrated, CentraHub CRM improved accuracy, speed, and overall productivity while enhancing customer satisfaction of RM Infralogistics company.

Dashboard Screenshot
Customer benefits

By implementing CentraHub CRM, RM Infralogistics transformed operations by replacing manual spreadsheets with a centralized platform, streamlining operations and gaining better control over fleet, loans, and inventory.

Centralized Management

1. Track all vehicle tyres, loans, and parts inventory from a single platform.

Customization

2.Tailor workflows, reports, and dashboards to match specific business needs.

User-Friendly Interface

3.Easy navigation ensures quick adoption by teams without extensive training.

Real-Time Tracking

4.Get live updates on vehicle status, inventory levels, and loan schedules.

Improved Efficiency

5.Reduced errors, faster decision-making, and better coordination across departments.